DATA SECURITY

Last updated May 24, 2026

At Assignment Help Global, protecting your personal data is a top priority. This Data Security Policy describes the technical and organizational measures we implement to safeguard the information you share with us when using our website at https://www.assignmenthelpglobal.com.

1. Data We Collect and Store

We collect only the information necessary to provide our services, including:

• Contact details (name, email address, phone number)
• Project details and uploaded files related to your academic request
• Payment information (processed by PCI-compliant third-party providers — we do not store full card details)
• Usage data and browser information collected automatically via cookies

2. Encryption and Transmission Security

All data transmitted between your browser and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols. This ensures your personal information and project files are protected from interception during transit. Our website enforces HTTPS across all pages.

3. Data Storage and Infrastructure

We store user data on secure cloud infrastructure provided by Supabase, which implements:

• Encryption at rest for all stored data
• Row-level security policies to prevent unauthorized access between user accounts
• Regular automated backups
• SOC 2 Type II compliant infrastructure

Uploaded files (assignments, reference documents) are stored in a secured private storage bucket with access controls that prevent public browsing.

4. Access Controls

Access to your personal data is strictly limited to:

• Authorized Assignment Help Global staff who need the data to fulfill your order
• The specific expert assigned to your project (who sees only project details, not your full profile)
• Our administrators using service-role access governed by strict internal policies

All team members and experts are bound by confidentiality agreements and undergo verification before access is granted.

5. Payment Security

We do not process or store credit card numbers, CVV codes, or other sensitive payment details on our servers. All payment transactions are handled by PCI DSS-compliant third-party processors. We use tokenization to reference past transactions without exposing raw payment data.

6. Third-Party Service Providers

We use the following trusted third-party services that may handle your data:

• Supabase — secure database and file storage
• EmailJS — order notification emails (receives email address and project summary only)
• Vercel — website hosting and content delivery

Each provider is carefully evaluated for security compliance. We do not sell your data to any third party for marketing purposes.

7. Data Retention

We retain your personal information and project data for as long as needed to deliver our services and for a reasonable period thereafter to handle disputes, refund requests, and legal obligations. You may request deletion of your data at any time by contacting us. Upon a valid deletion request, we will remove your data from our active systems within 30 days, subject to any legal retention requirements.

8. Security Incident Response

In the event of a data security incident that affects your personal information, we will:

• Investigate and contain the incident promptly
• Notify affected users within 72 hours where required by applicable law
• Provide details of what data was affected and steps taken to mitigate harm
• Report to relevant data protection authorities where required

9. Your Security Responsibilities

While we implement strong security measures on our end, you also play a role in keeping your data secure:

• Use a strong, unique password or passphrase when creating an account
• Do not share your login credentials with others
• Log out from shared or public devices after use
• Keep your device and browser software up to date

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Data Security Policy from time to time to reflect changes in our practices or applicable regulations. The date at the top of this page indicates when it was last updated. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or a security vulnerability to report, please contact us:

Assignment Help Global
Hyderabad, Telangana 500072, India
Email: support@assignmenthelpglobal.com
Phone: (+91) 9391738281
Available: 24/7